MicPlay / uLa Studio

MicPlay Support

Need a hand? We’re here.

Need help with Live Mic, Karaoke, Bluetooth, MicPlay Pro or purchases? Check the common solutions below first. If the issue continues, contact alogomonokeros@gmail.com.

Quick Check

Confirm microphone permission, Live Mic, Mic Gain, Monitor/output volume, active audio route, Bluetooth connection and whether another app is controlling the audio session. Restart MicPlay if needed.

No Microphone Input

Go to iOS Settings → Privacy & Security → Microphone → MicPlay and enable access.

I Cannot Hear My Voice

Check Live Mic, Mic Gain, Monitor, system volume and the active output route. Mic Gain controls input level; Monitor controls how much microphone signal you hear.

High-Pitched Feedback

Lower Monitor and speaker volume, increase distance between iPhone and speaker, and avoid pointing the speaker toward the microphone. Feedback Assist reduces risk but cannot eliminate every acoustic feedback condition.

Bluetooth Latency

Bluetooth latency is normal because of encoding, buffering, wireless transmission and decoding. Actual latency varies by device, codec, iPhone, iOS and wireless conditions.

Karaoke File Will Not Play

Check that the file exists, is supported, remains accessible and is not restricted by DRM or other content protection.

Vocal Reduce Is Limited

Performance depends on the original mix. Centered vocals may respond better than heavily reverberated, layered or wide stereo vocals.

Voice FX Has No Effect

Make sure Live Mic is running, a preset is selected and effect intensity is above zero. Some advanced effects require MicPlay Pro.

Rhythm Keeps Playing

Rhythm is designed to loop until you stop or pause it.

Is MicPlay Pro a Subscription?

No. MicPlay Pro is a one-time purchase with permanent unlock.

I Purchased Pro but It Is Still Locked

Make sure the App Store Apple Account matches the original purchase, then use MicPlay → Settings → Restore Purchases. Never send passwords or complete payment-card data.

New iPhone

MicPlay Pro is a non-consumable in-app purchase and can normally be restored on eligible devices with the same Apple Account.

Advertising

MicPlay Free may display advertising. MicPlay Pro removes MicPlay advertising placements.

Privacy / Consent Messages

MicPlay Free uses Google Mobile Ads and Google User Messaging Platform. Depending on region and requirements, privacy or consent options may appear. See https://micplay.ulastudio.net/privacy

Background Audio

Some background and lock-screen audio capabilities are MicPlay Pro features. Actual behavior can still depend on iOS, routing, other apps, power management and device resources.

Crash or Unexpected Exit

Restart MicPlay and reproduce the issue. If it persists, include iPhone/iPad model, iOS/iPadOS version, MicPlay version, Free/Pro status, audio hardware, steps to reproduce and screenshots.

System Requirements

Designed for iPhone and iPad. Requires iOS / iPadOS 17 or later. iPhone uses tabs; iPad uses the Control Console. Some features also require microphone permission, compatible audio hardware, Bluetooth or App Store connectivity.

Contact Support

alogomonokeros@gmail.com Recommended subject: MicPlay Support | Issue Type

Why can’t I see Recording?

Recording is a MicPlay Pro feature. REC, the Recording Library and format controls remain hidden in Free mode. They appear after purchase or Restore Purchases succeeds.

Which recording formats are supported?

M4A and WAV. You can record Mic audio or processed Voice FX audio.

How do I reset Voice FX?

Restore This Preset resets only the current voice character. Restore All Voice FX clears all custom Voice FX parameters and returns to the official defaults.